Your Questions, Answered
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No. We offer two convenient add-on options depending on your needs.
White-Glove Delivery Service (starting at $165 for 1–4 pieces) includes delivery to your venue, hands-free unloading, setup according to your floor plan, breakdown after your event, pickup, and loading. You don't lift a finger; we take care of the logistics so you can enjoy your day.
Warehouse Pickup is available by appointment for select inventory with a $35 handling fee. You'll pick up and return the items yourself, making it a great option for smaller orders. A refundable security deposit and a signed credit card authorization form are required for all warehouse pickup orders.
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Absolutely. Whether you've fallen in love with a single statement piece or you're curating an entire event, you're welcome to rent as little or as much as you need. Every item in our collection is available à la carte, and for larger rentals, we also offer thoughtfully curated packages that provide added value while helping you create a cohesive look.
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Think of your Wishlist as your event's mood board.
Browse our collection, save the pieces you love, and submit your Wishlist with your event details. We'll review your selections, confirm availability, and prepare a personalized quote that includes your rentals and delivery or pickup options.
Once you approve your quote, sign the rental agreement, and submit your required payment, your event date and rentals are officially reserved.
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Event Insurance is optional but recommended. During checkout, you'll have the opportunity to purchase coverage through our trusted third-party provider, ViCoverage. It can help protect your rental investment against certain unforeseen circumstances. Coverage, exclusions, and claims are handled entirely by ViCoverage, not Swoon Vintage Co. We encourage you to review the policy details to determine whether it meets your needs.
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We don't have a traditional retail showroom. Instead, we offer private warehouse appointments where you can explore our collection in person.
Whether you'd like to see a particular piece, compare fabrics and finishes, or envision how different items work together, we'd be happy to schedule a time with you.
Simply contact us to arrange your appointment; we'd love to show you around.
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Our most popular pieces and event dates book quickly, especially during peak wedding season. We recommend reserving your rentals as early as possible. Last-minute inquiries are always welcome, but availability cannot be guaranteed.
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Absolutely. You may add or remove items before your final confirmation, subject to availability. Once your rentals have been pulled, packed, or loaded for delivery, additional changes may incur fees.
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Yes. Our minimum rental order is $75 before delivery, taxes, and fees.
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We proudly serve Southern Utah and are happy to travel beyond our local area. Delivery fees are based on distance, order size, labor requirements, and venue accessibility.
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Our delivery service includes placing each item according to your provided floor plan. Styling and decorative placement are available as an additional service if you'd like assistance creating the finished look.
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We understand accidents happen. Please notify us as soon as possible. The renter is responsible for loss or damage beyond normal wear unless covered by an applicable insurance policy.
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Many of our vintage pieces are not designed for prolonged exposure to rain or severe weather. If your event is outdoors, we'll work with you on a backup plan whenever possible. Please review our Weather Policy in the Rental Agreement.
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A signed rental agreement and required retainer secure your reservation. The remaining balance is due before your event as outlined in your rental agreement.
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We accept all major credit and debit cards through our secure online checkout.
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Reservations are subject to the cancellation terms outlined in your Rental Agreement. Because your event date is reserved exclusively for you, retainers are non-refundable.
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Yes. Much of our collection consists of authentic vintage and antique pieces, which means many items are truly one of a kind. Once a piece is reserved for an event date, it won't be available for another client that same day.
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Absolutely. We love collaborating with planners, designers, venues, photographers, and florists to ensure everything comes together seamlessly.
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Yes! Your Wishlist is simply a starting point. It doesn't reserve inventory, but it makes it easy for us to prepare a personalized quote and refine your selections together.